Orion NPM 9.1 SP2 scheduled reports bug

After applying SP2 to Orion NPM9.1, the custom scheduled reports stopped working, creating Event ID: 1309 from Event Source:  ASP.NET 2.0.50727.0 entries in the event log.

This issue of retrieving printable reports using the Report Scheduler, is a known bug with SP2 (Bug report number 9100) which has been fixed in SP3.

A temporary workaround without applying SP3 or the latest SP5 is to carry out the following:

  1. Edit one of the jobs in the Orion Report Scheduler
  2. Under Web Pages tab highlight the webpage
  3. Select View/Edit button
  4. Under Orion Web Login, ”Untick the checkbox for Retrieve a Printable Version of this page.”

Orion Service Pack 5 download…

Thwack forum discussion…

For more details of the eventlog error:

Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1309
Date:  20/05/2009
Time:  15:15:23
User:  N/A
Computer: PCNAME
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 20/05/2009 15:15:23
Event time (UTC): 20/05/2009 14:15:23
Event ID: 954bb85df13c448eb49b37e9b77bbcd7
Event sequence: 2037
Event occurrence: 4
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/2/Root-1-128872922654531250
    Trust level: Full
    Application Virtual Path: /
    Application Path: DRIVE:\InetPub\OrionPath\
    Machine name: PCNAME
Process information:
    Process ID: 4232
    Process name: w3wp.exe
Exception information:
    Exception type: FormatException
    Exception message: String was not recognized as a valid Boolean.
Request information:
    Request URL: http://network.domain.com/Orion/Login.aspx?ReturnUrl=An unhandled exception has occurred.forionAn unhandled exception has occurred.fproxy.aspx
20/05/2009 15:15:23fpath
20/05/2009 15:15:23dAn unhandled exception has occurred.fNetPerfMonAn unhandled exception has occurred.fReport.asp
20/05/2009 15:15:23fReport
20/05/2009 15:15:23dAvailability%252DLast%255FMonthNT AUTHORITY\NETWORK SERVICEAccountID
20/05/2009 15:15:23dusernameNT AUTHORITY\NETWORK SERVICEPassword
20/05/2009 15:15:23passwordNT AUTHORITY\NETWORK SERVICEPrintable
20/05/2009 5:15:23dYES&path=/NetPerfMon/Report.asp?Report=AvailabilityAn unhandled exception has occurred.DLast954bb85df13c448eb49b37e9b77bbcd7FMonth&AccountID=username&Password=xxxxxPrintable=YES
    Request path: /PCNAME/Login.aspx
    User host address: x.x.x.x
    Is authenticated: False
    Authentication Type: 
    Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
    Thread ID: 7
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace:    at System.Boolean.Parse(String value)
   at ASP.orion_masterpage_master.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


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